I live in a country that has, supposedly, mobile coverage in the 90s per cent. That must be by population I imagine, since out of the cities and in the country there are plenty of pockets of poor signal.

One such pocket is my house, where our home and home office have enjoyed appalling mobile coverage for the last decade. All was not lost however, because several years ago we bought a mobile phone signal booster that connects to the landline broadband and is programmed by our mobile numbers for 5 luscious reception bars every time.

Except that 3 months ago the booster box broke and I discovered to my chagrin that the box is no longer sold or supported by Vodafone. Wifi calling is promised, which will solve the problem of poor mobile reception, but I’ve been working in tech long enough to know that roadmaps aren’t worth listening to at all.

I went onto the Vodafone community to look for discussion threads on the topic and found one, to which I wanted to comment and voice my disapproval. I had to log in to do that, and I was invited to do so either my mobile or landline account login. That was fine, but after I’d logged in I was taken to a general community page, and not straight back to the specific thread that I was on, as you would expect 9 times out of 10.

I then had to search for the thread again, and still it wouldn’t let me contribute. By this stage I was wise to the process and copied my contribution content in case I’d lost it.

After a couple more tries I gave up, since I got messages that it wouldn’t post. I returned back to the thread and my post was there, published.

Vodafone don’t seem to make it easy for you to post to their community portal. It’s almost like they’d prefer if you didn’t, rather like in the good old days in England when you could claim unemployment benefit between terms at University but the form was longer than War and Peace…

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