Archives for posts with tag: Specialist

We’re generally on the receiving end of irony. Things that end up being ironic are almost always not in our favour. Irony in business is the same. Commerce tends not to like irony. It likes to deal in good fortune and certainty where possible.

Towards the end of 2017 I finished the final draft of a book I’ve written on how we should deal with our lot in life and leisure if we’re generalists rather than specialists. People who can do a few things well, but are not standout in any one thing.

Since the end of 2017 I’ve been trying to find a agent to take on my project, get behind it and find a publishing deal. In other words, I’ve been trying to persuade a number of specialists that a book written about generalists is a worthwhile project.

The irony of this task is not lost on me. In fact it’s a constant companion. ‘If you’re only pretty good at a few things, why should I, who am great at this thing, take on a project, and why should readers read something, that is probably only pretty good, pretty well written?’

I’m going on holiday shortly for a couple of weeks, which necessitates having at least half a dozen blog posts ‘in the can’. Notwithstanding these literary guardians at the gate, I might publish a few pages of my book as posts, to see if I get any kind of a reaction.

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The majority of sales organisations and sales people intuitively distinguish between two types of sales person and sales role. The hunter is the new business person who gets the deal with the new customer in the door and then moves on to the next. The farmer is the account manager who develops that account and nurtures the relationship.

The received wisdom is that each role is suited to a particular type of character. Some folk are suited to the rough and tumble of closing the deal, others are better at deepening the rapport.

Then there is another view, propounded principally by companies like The TAS Group who are behind the Target Account Selling methodology. They argue that the best, most strategic and most successful sales people are those who strategise on target accounts, figure out where the need is, develop the opportunity for a sale and then close the opportunity themselves.

Where do you stand on this? Are opportunity management and account management dedicated, specialised roles that should stay separate, or should they be part of a combined, more strategic role? The answer, of course, is that it depends, but I’d be interested in your views on the matter.