Getting work done – by other people who do it for a living – around the house is always difficult I find. It’s feast or famine, from a supply point of view.

When the economy is tanking, no-one has any money and providers can’t get enough work, so they get involved in other areas. Famine for them. When the economy is flying, there’s too much work to go around and you can’t get anyone. But, because providers can only do the jobs for which they have available people, they can pick and choose between jobs and their schedules are chockablock for the short term. That’s the feast.

For those of us who don’t want to wait around beyond the short term, we encounter voicemails and our messages don’t get returned. When we finally get them to agree to an appointment, they don’t keep it, or they rearrange it, more than once. They play a balancing act of keeping everyone on the long finger so they can do concurrent jobs and always know what’s coming down the pipe, at least for next new weeks. The end customer suffers from a less than perfect outcome.

You get what you pay for, which simply heaps the pipeline of possible work onto the few reliable providers of house-related work, those folk that call when they say they’ll call, quote when they say they’ll quote, and start the job when they say they’ll start. And, because they know that almost all the competition is unreliable, they can charge a premium for their services.

Yes, it’s feast or famine. Unless you have a relative in the professions or you can do it yourself, getting stuff done is hard.

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