Archives for posts with tag: Convenience

They say that three’s a crowd, but for me there’s something elegant, memorable and succinct about groups of 3.

I like the grouping of that particular number. We seem to be locked into the number 3 in a way that 1, 2 or a number greater than 3 can’t really get to. Maybe that’s why we feel so comfortable with TLAs, those handy ways of summarising a sometimes difficult concept inĀ  3 easy letters. NGO, PVC, and of course TLA; each industry or milieu has a gazillion of them, serving as shorthand, occasionally inclusive but also sometimes excluding.

Business seems to be fond of the number 3 as well. Getting 3 quotes is always advisable, 3 key metrics is a good management starting point, and a good presentation slide starts with 3 bullet points. I know I’m easy with it, and many times in my writing, from this blog to reports and even books, I find myself grouping my phrases into 3’s. You can see an example in the first line of this post. Another example might be ‘let’s make sure we have a good session tomorrow, keeping it simple, focusing on the basics, and staying on track.’

So I shall continue my attachment to groups of 3. I like it, it works for me, and I think it resonates with my audience.

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I did a stupid thing the other day.

I packed for a trip to the UK from Ireland, and forgot the power pack for my MacBook Air. Realising the error of my ways, and with an hour’s juice left, I went online to see if I could get one delivered to me the same day. I had heard that with Amazon Prime Now you can get stuff delivered in big cities like London within the hour, which was perfect.

I couldn’t see any Prime Now offers for the charger I needed. Then someone told me that Prime Now was a mobile thing, so I needed to download the app. I couldn’t find the app, which was when that same someone told me I probably couldn’t see the app because I lived in Ireland where Prime Now was not available. No problem, I’ll change my country to the UK in my Amazon settings. Except that it’s not straightforward and you have to jump through a lot of hoops to do it.

No problem said that same someone, I’ll order it for you with my Prime Now app and get it delivered here to the office. Great, except that the app wouldn’t allow him to change the delivery address from his home to the office. Not a good first impression…

We gave up. I walked 3 minutes to a local electrical store, they had the power pack I needed, which I bought, and I was back in the office in 15 minutes.

You see, when your ecommerce technology fails your customers, they leave you and go back to good old bricks and mortar.