I travel on Irish trains a lot. You might too. In fact you might be reading this on the train. Central Dublin, for example, is far easier to reach by train and LUAS than by car, and you can work on the train, obviously, or ‘obvs’ as the young people of the world write in their SMS messages. I always book my train ticket online in advance, unless I’m heading somewhere local like Galway and I’ve left it too late.
The booking system is very straightforward, and they always offer you a choice of manual or automatic seat selection, as well as whether you want your name or your booking number above your seat. 19 times out of 20 I will choose automatic seat selection, opt for the booking number display – some kind of English, under-the-radar thing no doubt – and sit where I like.
On this occasion, I manually picked my seat – A26, a rather pleasing rear-facing aisle seat in the lead coach – and also opted to have my name up there. Why not, I reasoned.
The following morning the train duly arrived, and I hopped onto the lead coach to locate my seat. I couldn’t see my reservation for A26. There was no name up there, and none for the chap sat close by me who was travelling by train for the first time in ages.
I sat somewhere else, like I normally do; the train wasn’t busy. 30 minutes into my journey, I realised that the train was back to front. I was in coach E, not coach A. The lead coach, the one that arrives closest to the station exit, is normally coach A. Not on this occasion. It’s also not that easy to know which coach you’re on. You have to get on and wait for the coach ticker tape to tell you, by which time on a normal busy service all the good seats are gone.
Later that day, on the return journey home, I made a point of going to the exact seat I had booked, on the correct coach. They were no bookings at all showing on the train.
Both journeys kind of defeat the purpose of booking, I thought. I might go back to my 19 times out of 20 thing.