I’ve been mentoring for a few years, to a range of SMEs, and I’ve learned a lot. Here are 5 of my distilled thoughts on mentoring. It’s not intended to be a how to, more a set of observations.

  • Listening more than talking. As a sounding board, I think our job is to listen and absorb, then to suggest, rather than to tell
  • Focus on the few. Any business has a thousand things it could do, so I try to focus on a small number of key points. If you end up handing out loads of pointers, then your mentee goes away confused and overwhelmed
  • Process is important. When you’re in the thick of all those entrepreneurial factors, it helps if someone external is helping you with simple approaches to process, structure, and priorities for execution
  • It’s easy to say, hard to do. It’s all very well for consultants, mentors and advisers telling people what they should do. We then get to walk away and leave it to them to do the difficult bit, which is executing. I’m acutely aware of this, which is why my company’s ethos is to focus on using my experience to being responsive and practical in my recommendations
  • Be humble. Generally you’re advising someone who’s getting out there and giving it a go with their own business. They deserve a ton of praise for that alone. They’ve put themselves out there and it can be a nerve-wracking, lonely existence. The last thing they need is arrogance or haughtiness. They need empathy, constructive criticism – which comes from our experience – and encouragement

Mentor can mean teach, but for me it’s better to think in terms of advise and support.

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