Change is hard. We all know that, as individuals and companies. People naturally resist any changes that break their routine, especially if they don’t understand or buy into the reasons.

At the same time, you can’t simply draw a line in the sand and expect people to change the way they do things overnight. It’s not in their nature, and it’s not in the interests of their business.

That’s because they have a job to do, objectives to meet, targets to hit, or a business to run. The clock doesn’t stop running while we try something different.

Successfully changing the way people do things is a very delicate balance between small, consumable exposures to the new ways and getting the day job done. That way you can effect a smooth, gradual, and above all measured transition that has a strong chance of being successful. You give people the chance to help shape the new ways and the time to ease into the process. Then the knife edge of change management is cutting for you, not into you.

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